can you say incompetence defined?

"Because of an open-ended contract with few safeguards, [government contractor] SAIC reaped more than $100 million as the [FBI's technology upgrade] project became bigger and more complicated, even though its software never worked properly. The company continued to meet the bureau's requests, accepting payments despite clear signs that the FBI's approach to the project was badly flawed, according to people who were involved in the project or later reviewed it for the government." (Washington Post)
--source