Peace in Pieces By Eric Umansky

Final Blair thought ... There are no doubt a number of institutional and management issues that in some way or another helped Blair snooker the Times and readers. Here's one to add to the pile: The NYT makes it unnecessarily difficult for readers to contact staffers. The LAT, WP, and WSJ all use a standard e-mail naming scheme. So, if you know the name of a reporter or editor, you can e-mail them. The LAT helps that along by publishing an editorial staff directory, while the WP has an easily contactable ombudsman. The NYT has none of that. Nor does it seem to have an e-mail address exclusively devoted to corrections